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Customer Support Engineer
Job Description
'* University: degree in Computer Science, Electrical Engineering or Information Technology required * Main focus on Mobile Phone Software required* Work experience at least 3 years * C++ skills required * Assembler skills desired * Experience in embedded systems and 2.5G and 3G protocol stack required'
Skills required
'The focus of the engineer?s task is issue analysis and resolution in the area of the 2.5G and 3G real time system in customer products. The tasks include * Analysis and resolution of issues with software products with focus to the overall system especially drivers in customer handsets and platforms. * Responses and/or solutions to customer issues in a timely manner * Participation in customer visits, as required, for issue resolution and/or project reviews * Provision of technical support to customers also on-site * Actively approaching the customers to identify how core phone software can be used for new products or applications, identify the necessary extensions/enhancements that might be needed and work with customer to ensure smooth integration This task requires integration skills and social competence to work in an international team with the advantage being supported by such a team.'
Experience Required
3 yearsCity
MunichCompany/Employer
IntelAddress
- Address: Intel GmbHDornacher Strasse 1D-85622 Feldkirchen/MuenchenGermany
Contact
Company Info
Employees in the Intel Architecture Group (IAG) deliver innovative platforms across computing and communication segments including data centers, mobile and desktop personal computers, handhelds, embedded devices and consumer electronics. Intel's industry leading technology is used to create integrated hardware and software solutions such as processors, chipsets, communication radios, graphics processors, motherboards, and networking components that deliver capabilities from security and manageability to computing performance and energy efficiency. IAG employees are at the forefront of enabling a new era of computing that is more integrated into all aspects of our daily lives.